Powerful Platform Delivers Exceptional Service
How we helped Palmer Johnson Power Systems provide the status of heavy equipment service requests with ease
Who is Palmer Johnson Power Systems?
- Industry: Off-Highway Service
- Number of Salesforce Users: 67
- Technology Platforms: Salesforce Service Cloud, Pardot, Customer Community, Quip, Prophet 21
Palmer Johnson Power Systems is the award-winning industry leader in off-highway heavy equipment service. It services and sells components for heavy-duty transmissions and axles in numerous off-highway equipment applications. Palmer Johnson’s expertise and products span a broad range of markets and industries including marine, oil & gas, engine packaging, OEM, mining, agriculture, construction equipment, and more. Customer service is at the forefront of every decision Palmer Johnson makes.
Based in Sun Prairie, WI, Palmer Johnson has seven locations across the country. Three master rebuild centers and nine full-service centers are at the core of its transmission and axle repair capabilities, each equipped for field service and capable of delivering quality expedited repairs with minimal equipment down-time.