Epic Systems Vet of 7 Years Brings Strong Customer Focus, Extensive Business Intelligence (BI/AI) Background to Enhance Emelar’s Customer Experience

Accepts Role as Director of Operations; Enhances Salesforce Einstein AI Offering

Madison, WI: Today, Emelar Consulting Group announced that Eric Dunnivant, an Epic Systems veteran leader of 7 years and BI/AI expert has joined Emelar Consulting Group in a leadership role as Director of Operations.

“We’re all about customer experience and I’m ecstatic to add Eric to our team.  Our customers will benefit from his high quality project delivery and bottom-line results focus.  The bonus is he brings BI/AI background to compliment Salesforce Einstein.” said Jesse Theiler, Founder of Emelar Consulting Group.  “We’re high-touch client focused,” Theiler added, “and the addition of Eric will only expand on that.”

“Given my prior focus on analytics and post-live optimization, I’m excited to help our customer base achieve more using the Salesforce platform as they continue to unlock the full potential of their business with new and innovative solutions provided by Emelar.  Especially with Salesforce Einstein!” Said Dunnivant.

Theiler said Dunnivant’s appointment adds to an already world-class customer experience and also to Emelar’s capabilities in the burgeoning field of AI:

  • Emelar customer’s project execution experience will improve.
  • Range of solutions to business problems will be enhanced through increased intelligence around BI/AI and Salesforce Einstein.
  • Health Tech companies around the US will experience increased sales results through Salesforce solutions and increased efficiency in client interactions through the use of AI.

About Emelar Consulting Group
Emelar Consulting Group is Wisconsin’s premier Salesforce and consulting firm, providing services to a broad range of industries throughout the United States. Visit: emelarconsulting.com

About Salesforce
Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.